FAQ
What is included in each experience?
Every route is thoughtfully designed to awaken your senses and connect you with the soul of Patagonia.
Your experience includes all gastronomic stops, cultural moments, storytelling, and the close support of our team throughout the journey.
How long does each tour last?
Our day and night gastronomic tours last 4.5 to 5 hours, enough time to taste, feel, and discover Natales at a calm, meaningful pace
Are the experiences suitable for children?
Yes. The day gastronomic tour and cultural activities are family-friendly.
The night tour (bars & cocktails) is for adults 18+.
Can I choose vegetarian or special-diet options?
Yes. Many restaurants offer vegetarian, vegan, or gluten-free options.
Please tell us your dietary needs when booking.
How do I book?
You can reserve directly through our website on the Book Now button.
We confirm your reservation by email and WhatsApp.
What is the cancellation policy?
Cancellations made 48 hours in advance receive a full refund.
Cancellations within 48 hours are non-refundable due to partner coordination.
Do you offer private or custom tours?
Yes. We can design private routes for couples, families, groups, or companies.
Contact us for personalized experiences.
What should I bring?
For gastronomic tours: comfortable clothing and a jacket for the wind.
How many people participate in each tour?
Groups are small: 3 to 12 people, depending on the route.
This guarantees a meaningful and personalized experience